Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
friendly staff
great location
dirty room
below-par breakfast
6.8/10
Nice
Rooms
5.8
Location
8.2
Service
8.8
Dining
6.0
Guest reviews
6.8/10
based on 5 reviews
7.8
7.8/10 based on 1011 reviews
Richard
United States,
April
2024
6.6/10
The hotel didn't meet my expectations with the room not being as advertised online, lacking proper cleaning, and connected to another room. However, the service was exceptional with incredibly friendly and accommodating staff like Faatma and Serhert. The location in a quiet neighborhood with access to transport was perfect, although the uphill walk from Taksim Square was challenging. The dining experience fell short of expectations, but the staff warmth and considerate service made up for it.
Rooms
5.0
The room I got was not what I expected, and cleanliness was a major issue.
Service
9.0
The service was outstanding, with exceptionally friendly and accommodating staff.
Location
8.0
The hotel's location was perfect, offering a quiet neighborhood with access to transport.
Dining
5.0
The breakfast was a disappointment, not meeting my expectations.
Facilities
5.0
friendly staff
dirty room
Walter
United States,
January
2024
7.2/10
The hotel is in a perfect location very close to Taksim Square, making it convenient for shopping and exploring the bustling area. However, the rooms are smaller than expected and lack functional space for luggage. The service stands out for its warmth and friendliness, with staff going the extra mile to make guests feel at home. The dining experience is average, with limited options and delayed breakfast service.
Rooms
6.0
The rooms, unfortunately, are smaller than anticipated and lack functional space for luggage.
Service
8.0
The service provided was warm and considerate, with staff making extra efforts to ensure a comfortable stay.
Location
9.0
The location is perfect for those wanting to be close to Taksim Square and the heart of the tourist area in Istanbul.
Dining
6.0
The dining experience was average, with limited options and some delays in service.
Facilities
7.0
The facilities meet basic needs but do not stand out as exceptional.
Matt
United States,
December
2023
7.8/10
I was a bit surprised by the room size, which was smaller than expected from the pictures provided. Despite not being entirely ready, the rooms were of decent size, but it felt like the layout was designed to maximize occupancy rather than spaciousness. However, this meant a possibly more affordable stay due to more rooms per floor.
Rooms
7.0
The rooms were decent in size and clean.
Service
9.0
The service was top-notch, with very friendly and helpful staff available for any assistance needed.
Location
9.0
The location was fantastic, especially for those visiting Taksim Square, with numerous restaurants and convenient access to transportation.
Dining
6.0
Breakfast was simple and started at 8 am, meeting basic needs without being exceptional.
Facilities
8.0
The hotel offered a range of facilities to meet travelers' needs, making the stay comfortable.
David
United States,
August
2023
6.6/10
The hotel had a unique style but lacked functional space in the rooms, with uncomfortable beds. The staff was exceptionally friendly and accommodating, ensuring a hearty breakfast before our early flight. The location, while convenient for public transport, required a steep uphill walk from Taksim Square. The dining experience was average but not as high quality as expected.
Rooms
5.0
The rooms were smaller than expected from the pictures, with uncomfortable beds and poor design.
Service
9.0
The staff was very friendly and went out of their way to accommodate us, especially Faatma and Serhert.
Location
7.0
The location was very convenient for public transport but required a challenging uphill walk from Taksim Square.
Dining
6.0
The dining experience was basic and did not meet our high expectations. Breakfast was average.
Facilities
6.0
The hotel offered essential facilities but lacked standout features.
Cynthia
United States,
August
2023
7.6/10
The hotel location is convenient, with some drawbacks, nestled in a nice quiet neighborhood. The rooms were not as spacious as expected but clean. Service was very friendly and helpful. The dining options were decent, and facilities were satisfactory.
Rooms
7.0
The rooms were smaller than anticipated but clean and comfortable.
Service
9.0
The service was very friendly and helpful.
Location
8.0
The hotel is situated in Gihangir, a nice quiet neighborhood with good access to transport.
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